Player Wellbeing

Responsible Play

Last Updated: October 2023 | Crimson Mesa Entertainment Group Ltd

01

Our Core Commitment to Fun

Coffee On The Rocks is designed as a rugged, adventurous escape. Our primary goal is to provide pure free-to-play thrills. We are committed to ensuring that your time spinning the canyon relics remains a positive, entertaining experience without any financial stress.

02

Understanding Social Casino Mechanics and RNG

All outcomes on our platforms, from the Canyon Relics Slot to the Geode Splitter Roulette, are determined by a Random Number Generator (RNG). This ensures fair and unpredictable results. Remember, these are games of chance played with virtual currency; skill or past results do not influence future spins.

03

Setting Virtual Bankroll Limits

Even though Terra Geodes are completely free and hold no real-world value, we encourage players to manage their virtual bankroll responsibly. Decide how much time and virtual currency you want to spend during each session, and stick to your plan to keep the gameplay enjoyable.

04

Recognizing Problematic Habits

Social gaming should never interfere with your daily life, responsibilities, or relationships. If you find yourself spending excessive amounts of time on the platform, chasing virtual losses, or feeling distressed about your gameplay, it may be time to step back and evaluate your habits.

05

Taking a Break from the Basecamp

If you feel the need to step away from the desert winds, we offer "Take a Break" features. You can temporarily disable access to your account for a period ranging from 24 hours to 30 days. During this time, you will not be able to log in or play any games.

06

Self-Exclusion Tools and Account Locking

For players who require a longer break, we provide a formal Self-Exclusion tool. This will lock your account for a minimum of 6 months, up to a permanent ban upon request. Once activated, self-exclusion cannot be reversed until the selected time period has expired.

07

External Support Resources in the UK

If you feel that your gaming habits are becoming problematic, professional help is available. We strongly recommend reaching out to organizations like GamCare (gamcare.org.uk) or BeGambleAware (begambleaware.org) for free, confidential support and advice.

08

Age Verification and Child Protection Safeguards

Coffee On The Rocks is strictly for adults aged 18 and over. We employ age verification checks during registration. If you share your device with minors, we recommend using parental control software to prevent unauthorized access to simulated gaming platforms.

Need to Talk?

Our support team is here to help you set limits or self-exclude. Contact support@coffee-on-the-rocks.com.